Privacy Policy

Introduction

EliteNavigator Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and Irish data protection laws.

Data Controller Information

EliteNavigator Ltd is a company registered in Ireland with registration number CRO974631. Our registered office is located at Eyre Square 131, Waterford, X89 3485, Ireland. For any privacy-related enquiries, you can contact us at privacy@elitenavigator.pro or by calling +353 51 802 9893.

Data Collection

The data we collect depends on how you interact with our website and services. We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletters or communications
• Request consultations or services
• Contact us via email, phone, or other communication methods
• Visit our website and interact with our content

The types of personal data we may collect include: your name, email address, phone number, company name, job title, postal address, project details, and any other information you choose to provide in your communications with us.

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including how we use your information to provide our smart building technology guidance services. Our use of your data is based on the following legal grounds:

• Contract performance: To provide the services you have requested and fulfil our contractual obligations
• Legitimate interests: To respond to your enquiries, improve our services, and conduct business operations
• Consent: For marketing communications and non-essential cookies (where applicable)
• Legal compliance: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential. We may also share information when required by law or to protect our rights, property, or safety.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for seven years after the completion of services for business and legal compliance purposes. Marketing data is retained until you unsubscribe or withdraw consent.

Your Rights

Under GDPR and Irish data protection laws, you have several rights regarding your personal data:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data under certain circumstances
• Right to restrict processing: You can request limitation of how we process your data
• Right to data portability: You can request transfer of your data to another organisation
• Right to object: You can object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within Ireland and the European Union, your data is generally processed within the EU. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us using the following details:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Irish Data Protection Commission. You can contact them at www.dataprotection.ie or by calling +353 57 868 4757.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by Irish law and the General Data Protection Regulation (GDPR). Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the Irish courts.